About

My Name is Mustafa Öksüz and I am 42 years young ?. Actually, I am living and working in Switzerland, an amazing country with a beautiful Landscape. Originally from Cologne, I have completed my study in Economics (MBA) in my hometown. As Head of Sales and Marketing at Trendcommerce (Schweiz) AG, my focus is to develop and introduce a digital product Portfolio for our company. Our core competence is to optimize the Customer Communication, with the aim to be efficient and have content Customers. In my Opinion digitalization is not an one way road, it must be established as an end to end view from the beginning to the end. Every information is embedded in a Lifecycle, I call it DIGITAL INFINITY, cause no information is lost and is build up further in an growing database. If you are interested to get more informations and thoughts to this main topic, please check out my blog articles.

CHIEF DIGITAL OFFICER & CHIEF GROWTH OFFICER

Trendcommerce Group 2018-Present

TEAMLEADER DIRECT SALES

Kyocera Document Solutions 2014-2018

CONSULTING & PROJECT MANAGEMENT

Konica Minolta Deutschland2009-2014

ACCOUNT MANAGEMENT

Canon Deutschland2007-2009

Walter FrezzaKyocera Inc.

Mustafa Öksüz verfügt über eine ausgezeichnete technisch-wirtschaftliche Sachkompetenz und eine sehr reiche Berufs- und Leitungserfahrung. Ich konnte mich jederzeit auf ihn verlassen, auch dank seinem ausgeprägten Kundenfokus. Wir hatten eine tolle Zeit zusammen, und die Zusammenarbeit hat entsprechend Spass gemacht. Vielen Dank Mustafa. ( Business Process Optimisation | Digital Transformation | Sustainability )

Jean-Pierre GrunderKyocera Inc.

Mustafa est une personne extrêmement respectueuse envers ses collègues, mais surtout envers ses clients. Clients qui peuvent être sûres d’être conseillés de manière professionnelle. De part nos différents échanges nous avons pu trouver les solutions adéquates pour nos clients. ( Managed Document Solutions | Economical Print Analytics | Channel Management )

Daniel AmstutzXYZ Company

Mustafa ist eine sehr angenehme Persönlichkeit. Die Zusammenarbeit mit ihm war immer sehr kollegial und respektvoll. Er hat sehr gute Umgangsformen ist höflich und hilfsbereit. Er hat eine gesunde Einstellung und ich bin überzeugt, dass er sehr gut auch mit grossen Kunden umgehen kann. Jederzeit würde ich gerne wieder mit ihm zusammen arbeiten oder wenn […]

CONSULTING

Consulting is an important part of my profession and it gets more important each day. The complexity of our business environment grows rapidly. For your customers it is essential that they can count on your competence, it has to be your core competence. Each failed project which is build on your false consulting could have […]

PROJECT MANAGEMENT

It is time to deliver. More than 15 years of experience to initiate, plan, execute, control and close a project with given objectives. The primary challenge of project management is to accomplish every goal of the project within the given restrictions. The customer is waiting that you and your team fulfil the task. I prefer to work […]

REQUIREMENTS ENGINEERING

Here my journey begins to understand the customer, not only the business. The Management, the employees, the culture, the vision and the weaknesses. Every detail could be important to find the solution which fits. In the last ten years I have learned that it is essential to listen, to watch and not to have assumptions.Every […]

CUSTOMER EXPERIENCE MANAGEMENT

In the past, everything was so pleasant, you mustn’t be a magician to understand your customer. The behavior was easy to predict and there were less customer groups, like broken down in gender and different ages. Nowadays the fragmentation and the granularity are enormous and additionally the offering of products is really big. For example, […]

Mustafa Oeksuez © All right reserved